Different types of events can affect and impact individuals differently. The affects of these event can have immediate and long term consequences on an individual’s life and/or  on a communities as a whole. Some individuals/groups are more susceptible because they are more vulnerable and marginalized, and may need more support during a crisis.

Psychological first aid is an effective tool in helping individual and other deal with the stresses from trauma. The course equips learners in developing a personal understanding of the effects of stress, loss, trauma and grief on others, with emphasis on self-care and personal protection. Learners will be introduced to the Red Cross Look, Listen, Link, Live model – a resiliency-building approach to emotional, psychological, and social well-being that teaches learners how to support themselves and others to cope with the effects of various types of stress. The course uses primarily case-based learning and includes the latest evidence from the international community.


Note for Course Participants
While mental health first aid programs teach how to help someone experiencing a mental health emergency, Red Cross Psychological First Aid is a resiliency-based program for everyone that offers prevention and coping strategies for dealing with different types of stress resulting from various types of trauma.



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Course Content

Introduction to Red Cross
Case Studies
Psychological First Aid
Operational Principles
Stress, Distress
Loss and Grief
Vulnerable Populations
Supportive Communication
Look, Listen, Link, Live
Resiliency and Protective Factors
Policies, Legislation

Course Duration

Blended Learning – 8.5 hours
Approximately 40-90 minutes of reading online at your own pace. Timing may vary dependent on learner.

Approximately 7 hours in class.


Classroom only – 12 hours
Approximately usually 2 days in class.

Course Requirement

Completion of an online self-paced component which includes a online knowledge evaluations: Psychological First Aid – Self-Care (required for blended option only)

Attend and participate in 100% of the course

Upon completion candidates will receive a 3-year certification in Psychological First Aid


16 years of age and older. Adult support recommended for younger audiences.

Course Resources & Tips

Once you register for a blended learning class, an ePIN will be sent to your within 24-48hrs of registering. Once you register, you will create a log in. Participants can study and review the online segments of the course on their own time and convenience. You will be able to do a little or much at a time as you would like. You will be able to pause and take breaks or do it all at once in the comfort of your home, school, or work.