REFUND, TRANSFER AND CANCELLATION POLICY
Cancellation and Refund Request:
You can cancel your booking 10 days prior to your course. Less then 10 days, you will need to made request. A cancellation and refund request can be made by filling out the request form. All refund will be made to the original method of payment. Refunds are non-transferable and can not be transferred to other individuals.
The following refund, transfer and cancellation policy for our courses applies per person:
A full refund, minus the following administration fees per person, will apply if a cancellation request is made before 7 days prior to the course
All in person courses: $35
Online Courses: No refunds
Private and Group Courses: Deposit as per your terms and condition.
A 50% refund or a refund minus the administrator fee per person (which ever is greater), will be provided if a cancellation request is made less than 7 days before 72 hours prior to the course:
Request made 72 hours or less prior to the start of the course receive no refund.
All refunds can take up to 3 to 5 business days to receive.
Transfer Request
For cancellation request made less than 72 hours to the start of a course, there are no refunds.
You can make changes to your booking up to 10 days prior to your course. If you need to make changes or you are unable to attend a course, you can make a transfer request by filling out the request form. The first transfer is free. Any additional transfers are subjected to a $35 administration fee per person. There is a maximum of 2 request which includes the first free request. Additional request can not be made after the maximum number of request have been made and the individuals must register for a new course. All transfer request must be used within 6 months of the initial course date the individual had signed up for.
Transfer to another course is subjected to availability of the course being requested. If the course the individual(s) is requesting a transfer for, has an online or time sensitive component that has expired, the individual will be required to register and pay for that component again in order to be able to attend the classroom component and receive their certification. Save My Breath makes no guarantees that a date requested can be accommodated.
Once a transfer request is made individuals can not request a refund or credit for that transfer course. No refunds will be given if the individual chooses to down grade to a different course. Additional fees may be required should the individual choose a course that has an additional cost.
Illness
In the case of illnesses we still require notice, otherwise it will be considered a no show and no refund will apply. For request made less than 48 hours, it will be considered a transfer and no refund will apply. Please note that individuals who are ill will not be permitted to our courses and no refunds will be given should they show up to the course.
Course Code of Conduct
No refunds will be issued in the case of individuals being rude, abusive, distributive, and /or disruptive to instructors and/or other individuals at the course. Save My Breath reserves the right to deny entry or eject anyone from our courses. Please see our Course Code of Conduct for more information .
Course Requirements
There are no refunds and/or transfers for individuals who show up to the course unprepared or with all requirements incomplete. For courses that require prior preparation i.e., online component, all component must be completed prior to arrival otherwise entry to the course will be denied.
Attendance
Individuals who are 20 minutes late will not be permitted to the course and will have to register for a new course. There will be no refund and/or transfer offered.
If Save My breath has not received any notice prior to the course there are no refunds or transfers for no shows.
Cancellations by Save My Breath
Save My Breath occasionally has to cancel courses due to safety issues, instructor illness and/or low enrollment. We will try to give all participants as much notices as possible.
If a course is canceled by Save My breath, all individuals registered for the affected course will be offered an opportunity to transfer to another course. If the individual is unable to transfer to another course a full refund will be made.
Save My Breath reserves the right to change, cancel or relocate the course.
Policy last updated August 7, 2024 and is subject to change at any time.